CRI Urgent Out of Hours Service

About This Clinic

The Urgent Out of Hours Service, provided by Cardiff and Vale University Health Board, delivers urgent medical care outside regular GP surgery hours for patients who require immediate attention and cannot wait until standard services reopen. This service is designed for conditions that fall beyond minor self-treatable illnesses. Patients in need of urgent care are advised to call 111, with support available in both Welsh and English. The service offers guidance on managing a variety of urgent conditions, including common issues such as back pain, sore throat, earache, and more specialized concerns like childhood conditions and mental health challenges. Additional resources and information are provided via the NHS 111 Wales website, which includes symptom checkers and advice on appropriate care pathways. While the website does not detail specific physical facilities or parking arrangements, it emphasizes the service’s accessibility and commitment to effective patient care during out-of-hours periods. The Urgent Out of Hours Service also invites feedback and enquiries to help in its continuous improvement, ensuring that patient concerns and compliments are addressed promptly.